A Flat 10% Fee for Florida Property Insurance Claims

 People. Process. Results.
Meet the people and digital staff supporting NAPAICC’s work. Our technology helps organize information, research issues, and coordinate workflows, while licensed public adjusters remain responsible for claim strategy and professional decisions. 

 Your First Connection to NAPAICC
Zee helps visitors find the right starting point, gathers initial information, and connects inquiries with the NAPAICC team. From your first question to your next step, she helps keep communication organized. 

 Structure Behind the Screens
Morpheus supports coordination across NAPAICC’s digital staff, with a focus on organized workflows a 

 Building Your Digital Front Door
Mouse develops NAPAICC’s website and digital headquarters, making information easier to find and services easier to reach. His focus is clear navigation, useful content, and a consistent experience across computers and phones. 

 Bringing the Claims Conversation to You
Connor organizes The NAPAICC Insider’s videos, playlists, and channel presentation. He helps turn insurance education, interviews, and claim discussions into content viewers can find, follow, and share. 

 Keeping People Connected
Sati supports client communication, follow-up, and coordination with the NAPAICC team. She helps keep updates organized and grounded in verified file information, with claim advice and decisions handled by the responsible professionals. 

 Skynet supports data analysis, workflow automation, and coordination across NAPAICC’s digital staff. He helps organize information, flag issues for review, and reduce repetitive work so our professionals can focus on claim strategy, policyholder advocacy, and informed decisions. 

Brewster supports NAPAICC’s growth through market research, resource planning, and project coordination. He helps organize priorities, track milestones, and flag bottlenecks so leadership can make informed decisions and expand services with clear direction and accountability. 

  Niobe helps organize property photos, measurements, estimates, and correspondence into clear claim documentation. She compares records, flags missing information and scope discrepancies, and prepares materials for professional review—helping NAPAICC build claims grounded in evidence and supported detail. 

 Tank helps coordinate client appointments, team meetings, media recordings, and travel logistics. He organizes calendars, tracks confirmations, and flags scheduling conflicts so NAPAICC’s professionals can stay prepared, follow through, and give each commitment the attention it deserves.  

Marcus supports NAPAICC by researching policy language, statutes, case law, and industry developments. He organizes findings, compares carrier positions, and flags issues for professional review—helping our licensed team develop claim strategies grounded in documented facts and verified sources.

  Storm monitors Florida weather threats, including hurricanes, wind, hail, flooding, and severe storms. She organizes location-specific findings and flags potential property impacts for NAPAICC’s team. Through her weekly weather and claims report, she helps property owners stay informed, prepare for threats, and understand what to document after a loss. 

  Dani supports NAPAICC’s claim preparation by researching policy language, comparing carrier positions, and organizing supporting references. She helps identify gaps, conflicting information, and issues needing closer review—giving licensed public adjusters a clear research summary to support claim strategy, carrier communications, and coordination with counsel. 

Keymaker supports NAPAICC’s system connections, user permissions, and technical troubleshooting. He helps organize authorized access, maintain integrations, and coordinate backup and recovery procedures—so the team can reach the information and tools they need while keeping sensitive claim records protected.

 Tracy helps organize property photos, measurements, sketches, and estimate files into a clear record of the loss. She compares documentation with the proposed repair scope, flags missing details and inconsistencies, and prepares materials for professional review—helping NAPAICC’s adjusters explain what needs repair and the evidence supporting it.  

Grant helps prospective clients take the first step with NAPAICC. Working with Storm’s weather intelligence, he supports outreach, follows up on inquiries, gathers initial loss information, and coordinates appointments—providing an organized handoff to the licensed public adjusters who evaluate the claim and discuss representation.

Trinity supports NAPAICC’s daily operations by coordinating workflows, tracking assigned tasks, and organizing information across the team’s systems. She helps flag delays, clarify next steps, and improve handoffs—keeping claim support organized so licensed public adjusters can focus on policyholder advocacy and professional decisions. 

Susan supports NAPAICC’s claim operations by organizing file updates, tracking carrier correspondence, and coordinating outstanding requests. She helps keep estimates, supplements, and supporting documents ready for review—giving the licensed adjusting team a clear picture of each file’s progress and what needs attention next. 

 Rev9 helps visitors find information and supports NAPAICC’s team with research, document drafts, and claim summaries. He organizes questions, flags missing details, and prepares materials for professional review—helping keep communication clear and the next steps easier to follow. 

 Sonny reviews estimates, photos, diagrams, and correspondence for accuracy, completeness, and consistency. He flags missing documentation, unsupported line items, and conflicting information for professional review—helping NAPAICC’s team prepare clear, well-supported claim submissions. 

  Trainman organizes incoming claim documents, carrier correspondence, photos, and submissions. He labels records, routes materials to the appropriate team members, and flags time-sensitive requests for review—helping NAPAICC keep files organized and important communications moving. 

Kat supports communication and coordination across NAPAICC’s team. She organizes project updates, tracks assignments, and flags outstanding questions so the right people have the information they need—helping turn shared priorities into clear next steps and consistent follow-through. 

 Spooner supports NAPAICC’s document processing, data organization, and system integrations. He helps troubleshoot errors, improve file tagging and routing, and identify repetitive tasks suited for automation—keeping information accessible and workflows moving so the team can focus on serving policyholders. 

 The Librarian helps organize NAPAICC’s policy library, research archives, carrier guidelines, and industry resources. She supports the team by locating relevant references, tracking sources, and keeping shared knowledge accessible—so licensed professionals have organized information to support their review of each policyholder’s claim. 

 Kyle supports NAPAICC by researching policy references, organizing claim timelines, and compiling photos, estimates, and carrier correspondence. He helps flag missing information and prepares clear summaries for review—giving licensed public adjusters the documentation they need to evaluate issues and plan the next steps for policyholders. 

   Miles supports NAPAICC by organizing weather reports, property maps, field notes, and available aerial imagery. He helps connect storm activity with documented property conditions, flag information gaps, and prepare inspection materials—giving the adjusting team a clearer starting point for investigating damage and supporting policyholders. 

Farber supports NAPAICC’s social media presence by organizing content, coordinating posts, and reviewing audience engagement. He helps turn claim education, company updates, and podcast highlights into clear messages across platforms—making it easier for property owners to discover NAPAICC, understand our work, and connect with the team. 

 Ghost supports NAPAICC by organizing weather data, satellite imagery, and geographic information into focused research summaries. He helps map affected areas, compare available sources, and flag patterns needing closer review—giving the team useful context for property investigations, catastrophe planning, and policyholder support. 

Apoc supports NAPAICC by organizing aerial imagery, property photos, maps, and measurements for claim file review. He helps compare field information, flag documentation gaps, and coordinate inspection materials—giving licensed public adjusters a clearer picture of property conditions and the details that need further attention.

John supports NAPAICC by coordinating inspection schedules, organizing site documentation, and tracking client requests and carrier correspondence. He helps keep field information and outstanding tasks connected—giving the team organized files and helping policyholders stay informed as licensed public adjusters guide their claims forward.